WTD Boost Your Resources

One of our main priorities is the recruitment and technical training of talented people and at the same time to offer advanced technical support to our customers.

With its own specific organization internally, World Trade Display ensures accurate technical support service, maintenance & monitoring “Worldwide” and best meets customer’s needs in various sectors.

The request of the R.M.A. number is part of a process for the replacement and/or repair of any defective products both during the warranty period and after.

Request your R.M.A. – Return Merchandise Authorization

To receive authorization to return the goods, please fill in the request form below, providing all the information requested. Any incomplete forms will not be taken into consideration by our technical office. The number of R.M.A. generated must be viewable outside the package to be received and no merchandise returns will be accepted without this clearly visible number.
The product must be delivered exclusively through international couriers (no postal services), at our company carriage free!

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    ART. 1 - Field of application

    The general conditions described here apply to the supply of goods or services, for any purpose or reason, by our company.

    ART. 2 - Electromagnetic compatibility and safety

    Our company certifies that the products supplied comply with the applicable standards regarding compatibility and magnetic safety; any mandatory declarations are detailed on the plates or labels on the products, as well as on the technical documents that are attached or available from us. The recipients are obliged to use or sell the goods supplied, guaranteeing the integrity, completeness and effective usability of this information.

    ART. 3 - Guarantees

    The products and services provided must be considered covered by a guarantee from our company according to the terms and conditions indicated and described in this document. The term takes effect from the date of manufacture of the product or from the date of completion of the activities required for the provision of services. The warranty is limited exclusively to the normal functioning of the goods supplied and to the result of the service rendered. The restoration of the normal functioning of the goods supplied will be carried out at our center. Our company assumes no responsibility for the functioning of the goods supplied in the presence of meteorological conditions or technical conditions other than those prescribed by us and normally written in the technical documents. We explicitly deny any liability for direct or indirect damages not resulting from malfunctions. The guarantee lapses in the event of non-payment by the buyer.

    Warranty details
    The warranty for all products marketed by World Trade Display respects the European standard agreements of 2 years warranty and is managed directly by World Trade Display, according to the terms and conditions set out here. The product must be returned carriage paid, in its original packaging and without any damage to its structure.

    The warranty is not applicable in the following cases:

    In any case, interventions or manipulations performed on goods supplied by persons not authorized by us lead to the immediate forfeiture of the guarantee. We have carefully examined, to the best of our knowledge and included in production practices, the issue of the inviolability of goods supplied by people who wish to deliberately alter the functioning of such goods. However, we take no responsibility for any wrongdoing or damage that.

    ART. 4 - Deliveries

    The goods supplied are considered delivered from the time and place in which they are delivered to the courier or transporter; therefore, our company does not assume any responsibility for total or partial theft, damage or delays related to transport. The recipient is required to write scrupulously on the transport documents, at the time of delivery, any defects or damage immediately recognizable in the goods supplied. The refusal by the buyer to accept or collect all or part of the ordered goods does not suspend the payment obligation.

    ART. 5 - Right of lien

    The goods supplied must be considered explicitly the property of our company until the actual and full payment of the agreed price.

    ART. 6 - Returned goods

    The return of defective goods or the return of goods for repair must be explicitly authorized by us. We reserve the right to refuse the return of goods or to provide you with a destination other than ours. Responsibility for returns is assumed by us only from the moment of actual delivery to the address provided by the buyer. provided by the buyer.

    ART. 7 - Law applied Court

    The supplies are covered with these general conditions and are governed by Italian law. Any disputes arising will be dealt with exclusively by the competent court of the court of Rimini.